Organisation Current Transport system

Question: Discuss about the Report for Organisation Current Transport system. Answer: Objective of plan The innovative plan is designed to provide an accessible and affordable transportation for the community member, which will be acting as an alternative of public transport. The present plan can be considered as pilot scale project, which has a time line of 6 months. The objective of the plan is to test its viability and effectiveness. Innovative plan The innovative plan has been designed to offer accessible service for transportation at nominal price. The service will be picking up people include elderly people, young people, and children from community location to destination such as shopping centres, event places, hospital, and back to their residential area. Essential notes of this pilot project include following notes: Transport timing All week days (except Sunday and Monday). Timing 3 pm to 12 am. Pricing Pricing is kept nominal which is $2 for members and $4 for non-members. Children (8-17 years) $2. Note that children below 8 years are only permitted if they are accompanied with adult family members. Area of operation The initial framework for this innovative transportation service was planned to cover whole area including Kingsgrove station in north, Princess hwy in East, Kyle Bay in south to Forest Road in West. In this pilot scale project, only two highly dense (traffic) area will be provided this service. This include East way to Princess Hwy and North to Junction of Boundary and Forest Road. Thus only 3 buses will be engaged in this transportation service. Key elements to be managed In the previous assignment, it was realised that the project introduced by club is liable to face several challenges, such as timing, pricing factor, booking of buses for personalised event or organizational purpose. Following elements will be included in this project, such as to tailor these problems that include: Staff will be provided cell phone and calls for communication[1] and specific location service can be booked, priori to 2 days from schedule. Apart from limited stoppage, bus can also be stopped by passengers while availing the service at any specific location to get down. This will add value to the customer services. Apart from mentioned week days, the transport service can be available on Sundays and Mondays, only on pre-booking basis. The price of booking on these days will be extra. Booking system for regular service can also be made online, such that the service can be made available to maximum people[2]. Monthly booking system will be made available, hence passenger can avail convince for booking with suitable payment mode. Timeline: Arrangement of buses and four wheelers will be based on tender notification. Call for tender, evaluation of pricing, and implementation of project will take 2 months. Cost-benefit analysis will be incurred in project, the report of which will be submitted on 30th of every month to club president. Budget scope: Buses on rent 3 in quantity - $150/day 4 wheeler on rent (3 in quantity) - $100/day Fuel cost (diesel) 30 gallon per day - $60.6/day Salaried staff 6 people - $2400 and $2000/month for driver and helper respectively. Technical staff 3 people - $2400/month Internet and booking domain price - $50/month Responsibilities 3 driver and 3 helpers will be handling transportation service. 2 specialist will be working as technician at club. They will be operating internet booking and other procedure. 1 person will be working as accountant and will be having responsibility of accounting, monetary transaction, and making cost-benefit analysis. SMART objectives Specific Offering transportation service within community. Covering all age groups and diverse people at minimal price. Measurable Limited number of buses and 4 wheeler will be appointed in limited location. The outcome will be analysed on the basis of cost-benefit analysis and feedback collected from people[3]. Attainable The project is possible to implement as common public transport service is overloaded and usually comes at higher price. Additionally, this service will also bring facility to reserve the service on specific days that aids benefit to people. Result oriented Cost-benefit analysis and feedback must be reflective towards fulfilling the community requirement related to transport at minimal price[4]. Time The analysis will be based on 6 month time scale for full implementation of the project. KPIs in the pilot scale project Dashboard will be used in which all the associates and team member can overview the assigned responsibility, work performance, and delegation (if requisite). Dashboard will intimate necessary information via automated text message service[5]. The project have a planned value which is based on budget. The objective is based on prime notation that earned value should be more than actual cost. Importantly, feedback analysis must reveal that transport service is effective and useful for commonwealth. Feedback analysis is more important in this pilot project, compared to Return of Investment analysis[6]. Monitoring process GPS service will be enabled on each vehicle, such that their movement will be visible at club centre[7]. Report of cost-benefit analysis will be processed for audit on 30th of every month. Feedback analysis as collected from customer will be analysed[8]. Communication provision among the team members and visibility of information flow must be precise, which will also be considered in analysis[9]. Coaching and training needs As such as technical personal (drivers, helpers, accountant, and IT technician are expert in their respective field. Group meeting for deciding the agenda, work procedure, communication procedure that can be worthy in achieving the organizational objective[10]. KPIs requirement dashboard management needs specific training. Specific measures are requisite to adopt accurate audit and analysis process for cost-benefit analysis, analysis of feedback collected from customers. Operational plan Following procedure will be implemented in the mentioned operational plan: Booking lines will be open through internet domain and cell phone. Checking of prior booking of bus or 4-wheeler and determining number of runs for vehicle. Each vehicle will have two runs (to and fro between the mentioned locations). Ticket selling and online booking will be entered by helper in each run. Whole day analysis will be recorded and deposited at club office to accountant. Feedback collection from customers via online mode, text message, and flyer forms. Individual complaint registered by customer will be given special attention. This will be helpful in future strategic development. Accountant will make analysis and monthly report will be deposited to club chairman. Meeting for audit and analysis will be held 30th of every minutes. Error and miscommunication will be discussed in the meeting for further analysis and rectification in the operational procedure. Plan adjustment after feedback The implementation plan will be processed for change based on the feedback analysis10. Elements to be included in the audit process: Financial transaction report Cost-benefit analysis report (monthly reports) Feedback from customers Suggestions from team members. Combined decision will be the key for determining the change. Necessary change will be recorded, and corresponding analysis will be based on those analysis.